Our Document Hub

At Shine, children’s safety and wellbeing are at the heart of everything we do. This section brings together our key safeguarding policies — including confidentiality, online safety, safer recruitment and whistleblowing — to show how we protect children, support families and uphold the highest standards of care. 

These documents outline the clear procedures our team follows to keep every child safe, secure and supported.

This section brings together Shine’s key policies that guide our day-to-day care, communication and partnership with families. 

From medication and nutrition to equality, complaints and personal care, these documents outline how we create a safe, respectful and well-organised environment for every child. They set out the practical standards our team follows to ensure consistency, fairness and high-quality support across the nursery.

At Shine, creating a safe and secure environment is one of our highest priorities. This section brings together our key health and safety policies - including fire procedures, flood safety, lockdown guidance, energy efficiency and general safety practices - so families can see exactly how we manage risks and protect children and staff.

These documents outline the steps we take to prevent accidents, respond to emergencies and maintain a well-prepared, well-managed nursery at all times.

This section brings together Shine’s key operational documents - including attendance expectations, charging information, nursery terms and everyday care guidance. These policies explain how the nursery runs, what families can expect from us, and how we work in partnership with parents to ensure a smooth, consistent and positive experience for every child.

They outline the practical arrangements that support children’s routine, comfort and wellbeing while they’re with us.